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Salesforce Email Integration

Salesforce Email Integration

Use Lightning for Outlook to sync important emails. Every business relies on email to connect with customers. Our Outlook CRM software integration gives you a complete view of your customers. Sync emails instantly to Salesforce, keeping your entire team up to date. Create new deals on the fly. Lightning for Outlook works the way you…

Salesforce Quote-to-Cash

Salesforce Quote-to-Cash

Create and deliver accurate sales quotes fast. Help your sales reps select the right products and services for each customer every time. Ensure consistent pricing and discounting. Build customer-friendly quotes easily and accurately. Generate branded proposals and contracts. Use customisable templates so your proposals and contracts look the way you want. Automatically include the right…

GDPR – Overview

GDPR – Overview

Summary “The proposed new EU data protection regime extends the scope of the EU data protection law to all foreign companies processing data of EU residents. It provides for a harmonisation of the data protection regulations throughout the EU, thereby making it easier for non-European companies to comply with these regulations; however, this comes at…

GDPR – Restrict Data Processing for Service Cloud

GDPR – Restrict Data Processing for Service Cloud

When needed, prevent the processing of your customers’ and employees’ data in your customer service center. We give guidance to help you restrict forms of data processing to help comply with the laws that are important to your company. Available in: All Editions Various laws and regulations require you and your company to sometimes restrict…

Salesforce response to ‘Spectre’ and ‘Meltdown’ Vulnerabilities

Salesforce response to ‘Spectre’ and ‘Meltdown’ Vulnerabilities

  Salesforce is aware of recently reported security vulnerabilities ‘Spectre’ and “Meltdown,’ which are affecting a wide range of computer processors. As is the case for many other companies, Salesforce’s infrastructure uses operating systems that are impacted by these vulnerabilities. Salesforce is working to remediate these vulnerabilities as quickly as possible as the applicable patches are…

IT Healthcheck

IT Healthcheck

This IT Health Check service is entirely free – you don’t have to make any commitment whatsoever, even if you use it simply to call your existing IT provider to task. ​The information will never leave your company – all tests are performed on site by qualified engineers. ​All tests are passive and your network…

ADVICE ON RANSOMWARE

ADVICE ON RANSOMWARE

By now we have all heard about the recent widespread ransomware breakout which has affected so many organisations and individuals. There is so much ‘advice’ and recommendations and it can all be a bit confusing! ​DO NOT DOWNLOAD ANY FREE OFFERS OF SOFTWARE TO SCAN YOUR COMPUTERS FOR INFECTION The first thing to note is…

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