The best technology for a better world.
Salesforce.org puts the world’s best technology into the hands of nonprofits and schools so they can create more impact.
What’s the world’s #1 cloud platform?
AT THE CORE OF SALESFORCE IS CRM,
which means Customer Relationship Management. CRM allows you to manage
relationships with your constituents and prospect donors and track data related to
all of your interactions. It also helps teams collaborate, both internally and externally,
gather insights, create reports, track important metrics, and communicate via
email, phone, social, and other channels. With Salesforce, all of this information is
stored securely in the cloud.
SALESFORCE CRM ALLOWS YOU TO MANAGE AND ACCESS YOUR DATA
in sophisticated ways that you could never do with a simple spreadsheet. Your
records can be linked together to show how your data is related, so that you can
see the big picture.
SOME MIGHT THINK SALESFORCE IS CRM ONLY
— a place to store your constituent data. But Salesforce is also a a platform that allows you to build on top of that data, turning it into action. It’s not just a donor rolodex, but a complete
fundraising platform. It’s not just a client database, but a program management
platform. It stores your data, but also provides the tools to engage, analyze,
and manage your entire organization.
A PLATFORM IS A STAGE ON WHICH YOU CAN RUN YOUR ORGANIZATION
Let’s take your smartphone as an example of a platform. It comes with core functions
like contacts, calendar, messages, and notes. Salesforce also has a set of core capabilities
like contacts, campaigns, reports, files, and But just as you’ve customized your phone
with apps, settings, and a fancy case, you’re able to extend Salesforce with custom fields,
objects, reports, branding, and apps from the AppExchange.
PLATFORMS GIVE YOU THE FLEXIBILITY
to mold their functionality to your needs to support virtually any process you can
imagine. That’s why so many different kinds of nonprofits have been able to
use Salesforce to achieve game-changing results.